Why we use plain language

The use of plain language is a requirement of the Directive on the Management of Communications.

Government content is for everyone. Even if you have a specialized audience, you should aim to write in plain language. Readers with different reading levels and reading abilities need to understand your content.

Writing in plain language doesn't mean over-simplifying or leaving out critical information. Using plain language actually makes critical information accessible and readable for everyone.

By writing plainly and simply, you:

• Increase the chances that people will find, read and understand your information using any device
• Allow people who are reading your information on a small screen to see essential information first
• Make your information more accessible to people with disabilities
• Save resources when editing and translating your text
• Improve task completion and cut costs by, for example, reducing enquiries